Privacy Policy

At peikra, we respect your privacy and aim to manage personal information responsibly, securely, and transparently. This policy explains how we collect, use, retain, and protect information when you visit our website or purchase clothing and fashion products from us.

By using the website, you acknowledge the practices described in this Privacy Policy. If we make changes, the revised version will be published on this page.

1. Information We Collect

Details You Provide

When you place an order or contact us, we may collect:

  • Your full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Phone number.

  • Order information, including selected items, sizes, and quantities.

Payment information is processed securely through third-party payment providers and is not stored on our servers.

Automatically Collected Information

When you browse our website, certain technical details may be gathered automatically, including:

  • IP address.

  • Browser type.

  • Device information.

  • Pages visited.

  • Time spent on the website.

We use this information to support security, assess website performance, and understand how visitors interact with our website.

Customer Support Messages

If you contact us, we may collect the information you choose to share, such as emails, messages, attachments, and related communication details.

This information is used to respond to your enquiry and improve our customer-support service.

2. How We Use Information

We use collected information for legitimate business and service purposes, including to:

  • Process and fulfil orders.

  • Send order confirmations and delivery updates.

  • Provide customer support.

  • Detect and prevent fraud, abuse, and unauthorised activity.

  • Improve website features and the shopping experience.

  • Send marketing emails where you have given consent.

  • Meet legal, regulatory, tax, and accounting obligations.

We do not use your information for unrelated purposes without your permission.

3. Sharing Personal Information

peikra does not sell or rent your personal information.

We share information only when necessary to operate our business, provide services, or comply with legal obligations. This may include sharing information with:

  • Shipping providers, so your order can be delivered.

  • Payment processors, so transactions can be completed securely.

  • Service providers supporting website operations or order fulfilment.

  • Government, regulatory, or legal authorities where disclosure is required by law or necessary to protect our rights.

Third parties we work with are expected to handle personal information using appropriate protection standards.

4. Your Rights and Choices

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Restrict or object to certain types of processing.

  • Request a portable copy of your information.

You may unsubscribe from marketing messages at any time by using the unsubscribe link included in those communications.

5. Cookies and Similar Technologies

We use cookies and related technologies to support website performance and improve your browsing experience.

These technologies may include:

  • Essential cookies: Help core features such as the shopping basket, checkout, and security function properly.

  • Analytics tools: Help us understand traffic and improve the website.

  • Marketing cookies: May be used to support personalised advertising.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.

6. Retention and Security

We retain certain records, including transaction and order information, for legal, tax, accounting, and legitimate business purposes.

Other information is retained only for as long as necessary to fulfil the purpose for which it was collected.

We use industry-standard safeguards intended to protect your information, including:

  • Secure SSL-encrypted connections.

  • Restricted access to personal information.

  • Ongoing security monitoring.

No system can guarantee complete security. However, we take reasonable steps to protect the information entrusted to us.

7. Policy Updates

We may revise this Privacy Policy to reflect changes in legal requirements, technology, or our business practices.

When changes are made, the revised policy will be posted on this page together with the latest revision date.

Your continued use of the website after an update is published means that you acknowledge the revised Privacy Policy.

8. Contact Information

For privacy-related questions, requests, or concerns, please contact us:

Store: peikra
Email: contact@peikra.shop
Phone: +44 791 958 4194
Address: 54 Sycamore Dr, Newtown SY16 2QL, UK